Related guide
How to Interpret a Conflict of Interest Disclosure
A conflict of interest disclosure explains the ways an advisor's incentives might pull against your interests — for example, commissions, proprietary products, or outside business activities. Every advisor has some conflicts. What matters is whether they are disclosed clearly and how they are managed. Vague or missing disclosures are the warning sign.
Where are conflicts disclosed?
Mostly in Form ADV Part 2 and Form CRS, plus outside business activities reported by the advisor.
What are the most common conflicts?
Commissions, proprietary products, revenue sharing, and outside business activities such as selling insurance.
How should conflicts be managed?
A transparent firm names each conflict and explains how it limits the harm — for example, by disclosing it and offering alternatives.
What is a conflict of interest disclosure?
A conflict of interest disclosure is a financial advisor admitting, in writing, that they are in a situation where their interests and yours could pull in different directions. It does not mean the advisor did anything wrong. It means there is a reason — usually money — why the advice they give you might not be the cheapest or the simplest option for you.
Here is the important part: disclosing a conflict is required, not optional. Regulators expect advisors to name these situations out loud so you can see them. So when you find a conflict disclosure, the advisor is doing exactly what the rules ask. The question is not "do they have conflicts" — almost every advisor does — but "did they tell you about them clearly, and what are they doing to keep the conflict from hurting you?"
Think of it like a label on a product. The label is not the problem. A label that hides the real ingredients in vague language is the problem. You read a conflict disclosure the same way you'd read a label: you want it specific, in plain words, and complete.
What are the most common conflicts, and what does each one mean for you?
Most conflicts come down to one thing: someone other than you is paying the advisor, or the advisor earns more by steering you toward a particular choice. When you read a disclosure, you are really trying to spot which of these is in play. Here are the ones you will see most often and the incentive each one creates.
- Commissions on products they recommend — the advisor gets paid when you buy a specific investment, annuity, or insurance policy. The incentive: recommend the product that pays them, even when a lower-cost option would serve you just as well.
- Revenue sharing with fund companies — the advisor's firm gets paid by certain mutual fund or investment companies to feature their products. The incentive: nudge you toward the funds that pay the firm, not the ones that are simply best for you.
- Proprietary products — the firm sells its own in-house investments. The incentive: keep your money inside the firm's products, where the firm earns more, instead of using outside options.
- Affiliated custodians or platforms — the firm directs your money to a related company that holds the accounts or runs the trading platform. The incentive: route business to the affiliate even if another platform would cost you less.
- Outside business activities, like selling insurance — the advisor runs a separate business, often an insurance practice, on the side. The incentive: send you toward a product from that other business, where they earn a separate commission.
Why does an insurance license matter even for a fee-only advisor?
A lot of investors assume that a "fee-only" advisor — one who is paid only by clients — has no commission conflicts. That is mostly true on the investment side. But many fee-only advisors also hold an insurance license, and that is worth noticing.
When an advisor sells an insurance product, the commission usually comes from the insurance carrier, not from the advisory side of their business. So even an advisor who charges you a flat fee for advice can still earn a separate commission if you buy a policy they recommend. That is a real conflict, and it should appear in their disclosures and outside business activities.
This is not a reason to avoid advisors who hold insurance licenses — many are honest and useful. It is a reason to read the disclosure carefully and ask a simple follow-up: "If I buy this policy, how much do you earn, and from whom?" A transparent advisor will answer plainly.
Does "disclosed" mean the conflict is resolved?
No. This is the single most important idea on this page. A disclosed conflict is a known conflict — it is not a solved one. The disclosure tells you the conflict exists and that the advisor is allowed to operate with it. It does not promise that the conflict will never affect the advice you get.
So what should you actually do with the information? Treat each disclosed conflict as a question to ask before you act. If an advisor discloses they earn commissions, ask whether the product they're recommending is the lowest-cost option that fits your needs, and what the alternatives are. If they disclose proprietary products, ask why an in-house product beats an outside one. If they disclose an insurance side business, ask what they earn on the policy.
A good firm goes a step further than just disclosing. It explains how it limits the harm — for example, by always offering lower-cost alternatives, capping certain fees, or putting the conflict in writing every time it comes up. Vague language is the warning sign. Phrases like "we may receive compensation from third parties" with no names, no amounts, and no method for managing the conflict tell you the firm is meeting the bare minimum, not being genuinely open with you.
How does Fidelon surface conflicts from the filings?
Reading every disclosure by hand is slow, and the language is often written to be skimmed past. Fidelon does the reading for you. We score 747,000+ advisors and 48,000+ firms using only public records from the SEC and FINRA — the same disclosure documents and the same regulatory databases (SEC IAPD and FINRA BrokerCheck) that anyone can look up for free.
On each advisor and firm profile, the Conflict Audit pulls the conflict signals out of those filings and shows them in plain English. It flags the common ones — commissions, proprietary products, revenue sharing, affiliated platforms, and outside business activities like insurance sales — and tells you what each one means for you, rather than leaving you to decode the legal wording yourself. An advisor who holds an insurance license, for instance, gets flagged as carrying a commission conflict even if they describe themselves as fee-only.
This is part of the broader TransparencyScore, our independent measure of how clearly an advisor or firm discloses fees, conflicts, and regulatory history. It rates the quality of the disclosure — not the advisor as a person, and not investment performance. To put what you find to use, browse profiles at /advisors, read an advisor or firm's Conflict Audit before your next meeting, or run your own statement through /check to see what you may be paying. The goal is simple: walk into the conversation already knowing which questions to ask.
Frequently asked questions
- Does a conflict of interest mean I should avoid the advisor?
- Not by itself. Every advisor has some conflicts. The difference between a transparent advisor and a risky one is whether the conflicts are disclosed clearly and managed, rather than hidden in vague language.
Keep going
Fidelon builds independent transparency scores from public SEC and FINRA regulatory data. This guide is educational and is not investment advice. Read our methodology.